How it works
Five stages. One clear path to submission.
The planned CareProof workflow mirrors how well-run offices already respond to audits — with less manual effort and a clearer record of every decision.
Stage 1
Receive the audit request
Log the request, deadline and every claim line in scope. CareProof is designed to turn the carrier's list into a structured checklist.
Led by: Office manager / admin
Stage 2
Organize records
Bring in notes, images, charting, consents, lab invoices and claims. Records are mapped to the claim lines they support and stored as read-only originals.
Led by: Admin team
Stage 3
Identify potential documentation issues
AI-assisted checks compare billing and chart details and highlight possibly missing evidence — each linked to its source.
Led by: Admin team + CareProof
Stage 4
Dentist review and approval
The responsible dentist reviews every finding, adds context and approves what is included. Nothing proceeds without this step.
Led by: Dentist
Stage 5
Prepare the submission package
Generate an indexed, organized package for your office to review and submit through your normal channel. A record of what was sent is retained.
Led by: Office manager
Founding-office pilot
Prepare for your next audit with clarity.
We're inviting a small number of Canadian dental offices to help shape CareProof as founding pilot partners.